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Swiss tax letter or tax arrears: what to do next

After receiving a Swiss tax letter or tax-arrears notice, immediately identify the canton, tax year, reference number and deadline shown on the document. Requests about a bill, deferral, instalments or tax remission belong with the responsible cantonal tax authority. Do not assume a nationwide deadline: rules and online routes differ by canton.

Publisher: svajc.com Knowledge Base2 min readLast reviewed: 8/16/2026
Editorially reviewed

In Brief

After receiving a Swiss tax letter or tax-arrears notice, immediately identify the canton, tax year, reference number and deadline shown on the document. Requests about a bill, deferral, instalments or tax remission belong with the responsible cantonal tax authority. Do not assume a nationwide deadline: rules and online routes differ by canton.

Key Takeaways

  • The document’s deadline and remedy information come first.
  • The cantonal tax authority handles the bill and individual case.
  • Instalments or a deferral may be possible, not automatic.
  • Challenging an assessment and paying a bill can be separate issues.
  • Seek timely professional help for a significant or unclear case.

On the first day

Do not leave the letter unanswered. Keep the complete notice, delivery date, tax year, reference number, amount and attachments. Check whether it is a bill, reminder, estimated assessment, tax assessment or enforcement document, as each can involve a different process.

What can the cantonal tax authority address?

ESTV and ch.ch direct practical questions on federal, cantonal and communal taxes to the responsible cantonal tax authority. This may include clarifying a bill, payment status, a deferral or instalments, and in exceptional circumstances tax remission. Submit only the data and evidence requested by your own canton.

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